Refund Policy
At Pushti Tushti, we strive to provide a seamless and satisfying shopping experience. If you are not completely happy with your purchase, we’re here to help. Please read our Refund & Return Policy carefully.
Returns Eligibility
You may request a return under the following conditions:
- The product received is damaged, defective, or incorrect
- The item is unused, unwashed, and in its original packaging with all tags intact
- The return request is made within 7 days of delivery
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
- Used, washed, or worn products
- Items without original tags or packaging
- Customized or made-to-order products
- Discounted or sale items (unless received in a defective condition)
Exchange Policy
We offer exchanges for size or product issues (subject to availability). If the desired product is not available, you may opt for a refund or store credit.
Refund Policy
Once your return is received and inspected:
- Approved refunds will be processed to your original payment method
- For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit
- Original shipping charges (if any) are non-refundable unless the return is due to our error
Return Process
To initiate a return:
- Contact our support team with your order details
- Provide clear images if the product is damaged or incorrect
- Once approved, follow the return instructions provided
Processing Time
- Returns are typically processed within 5–7 business days after receiving the product
- Refunds may take additional time depending on your payment provider
Cancellation Policy
Orders can be canceled before they are shipped. Once shipped, cancellation is not possible, but you may request a return after delivery.
Contact Us
For any questions or return requests, please contact our support team through our official channels.